Help Center
Guides and answers for monitoring your clients' domains with Merlonix — SSL, DNS, uptime, and vendor status; verifying domains; routing alerts; managing clients; and billing. Signed in? Open support in the app to search, ask, or contact us.
Getting started
Set up your workspace and add your first monitored domain.
Monitoring assets
Add, organise, and configure the domains and endpoints you watch.
Domain verification
Prove control of a domain so its monitoring evidence is audit-ready.
SSL monitoring
Certificate expiry, issuer, and chain changes across every asset.
DNS monitoring
Record drift, DNSSEC, and registrar-level change detection.
Alerts & notifications
Route alerts to email, Slack, Teams, Discord, SMS, and on-call.
Vendor status
Watch the upstream providers your clients depend on.
Clients & reports
Group assets by client and hand over branded reports.
Status pages
Publish live status pages, optionally on your own domain.
AI answer presence
Track whether AI answer engines cite your clients.
Compliance
Continuous, audit-ready evidence for regulated clients.
Account & team
Sign-in, roles, team seats, and workspace settings.
Billing & plans
Plans, upgrades, invoices, and managing your subscription.
Referrals
Share Merlonix and earn a reward when a referral subscribes.
Troubleshooting
Fix common issues with checks, alerts, and verification.
Ready to watch your own domains?
SSL, DNS, uptime, and vendor-aware alerting across every client asset — start the full workspace free, no credit card.