Documentation

Everything you need to get your infrastructure under watch.

• Getting StartedAdd your first asset, attest ownership, and get your first SSL and DNS check result in under five minutes.
• Monitoring ConceptsHow Merlonix classifies SSL expiry, DNS drift, and upstream vendor incidents — and what each severity level means.
• Alert ChannelsHow to configure email, Slack, and webhook alert channels — with per-client routing and severity filters so the right person is notified when something needs attention.
• DNS Monitoring SetupHow DNS baseline monitoring works — setting baselines, interpreting drift classifications, and managing false positives after intentional changes.
• Client Status PagesSet up and share a public status page with clients — live SSL, DNS, and vendor status without requiring clients to log in.
• Attestation Deep DiveHow Merlonix attestation works — verification methods, certificate contents, tamper evidence, audit log retention, and when to use inline vs. DNS TXT vs. HTTP file.
• Monthly ReportsHow to generate and schedule monthly monitoring reports — what each section contains, how to configure delivery, and how to use quarterly reviews.
• Vendor Stack TagsConfigure which third-party services your clients depend on so Merlonix can match vendor incidents to your account — full catalog for all 11 supported vendors.
• API Integration ReferenceComplete REST API reference for Merlonix — authentication, assets, attestations, checks, alert channels, and account endpoints for agency workflow automation.
• API ReferenceInteractive OpenAPI reference for the Merlonix public REST API — browse every endpoint, parameter, and response schema, rendered live from the API.
• Digital Certificate Verification: Complete GuideEverything marketing agencies need to know about digital certificate verification — how it works, why it matters, and how to implement it across a client portfolio.
• Brand Asset Compliance: The Agency PlaybookA complete playbook for brand asset compliance at marketing agencies — internal controls, vendor management, audit documentation, and the tools that make it scalable.
• Agency Brand Protection: Safeguarding Client Brands at ScaleThe controls, workflows, and tools that marketing agencies use to safeguard client brand assets across a portfolio of client relationships.
• Certificate of Authenticity Software: Buyer's GuideHow to evaluate certificate of authenticity software for marketing agencies — what the category covers and how to separate good implementations from inadequate ones.
• Trademark Compliance Automation: From Manual to MachineA comprehensive guide to trademark compliance automation for marketing agencies — the workflows, controls, and tools that turn manual compliance into a scalable system.
• Agency Monitoring: The Complete Guide to Monitoring Client Websites at ScaleHow marketing agencies monitor SSL certificates, DNS records, uptime, and vendor incidents across a client portfolio — the workflows, tools, and alert structures that scale.
• Brand Monitoring for Agencies: The Complete GuideA complete guide to brand monitoring for marketing agencies — infrastructure monitoring, asset consistency, social reputation, and scaling across a client portfolio.
• Agency Monitoring Retainer: The Complete Guide to Offering Monitoring as a ServiceHow agencies build, price, sell, and operate a website monitoring retainer — from service design through client onboarding, monthly delivery, and renewal.
• SSL Monitoring Buyer's Guide for Agencies: What the Category Actually CoversWhat SSL monitoring actually covers for agencies, what capabilities to evaluate in a tool, and how to choose based on portfolio size and reporting requirements.
• Merlonix vs. Alternatives: How to Choose Agency Monitoring SoftwareA structured comparison of Merlonix against UptimeRobot, Pingdom, Better Uptime, Site24x7, Datadog, Freshping, and others for marketing agencies managing client portfolios.