Kajabi checkout SSL failures
mean zero sales until you fix them.
Kajabi agencies build course and membership sites where the checkout page is the revenue engine. A browser SSL warning on the checkout subdomain stops course sales immediately. Kajabi's custom domain SSL provisioning stalls silently when CNAME records are incomplete. Client nameserver migrations break the custom domain delegation without any platform notification. Merlonix monitors the full SSL and DNS layer so checkout pages stay clean.
No credit card either way — start free, or trial the full workspace.
- Check cadence (Agency)
- 1 min
- SSL pre-expiry alert
- 30 days
- Vendors watched
- 11
- Encrypted DNS lookups
- DoH
Where Kajabi agencies get caught out
Three failure modes specific to Kajabi client portfolios.
Kajabi agencies manage client sites where SSL failures directly block revenue. Course launches, membership renewals, and upsell sequences all depend on checkout pages that require clean SSL at all times. These are the failure modes that take checkout pages offline.
Checkout SSL failure
A browser SSL warning on the Kajabi checkout page stops course sales
Kajabi course and membership sites run their checkout pages on custom subdomains — checkout.clientdomain.com or buy.clientdomain.com — via Kajabi's CDN infrastructure. When SSL provisioning for that subdomain fails or the certificate expires, the checkout page shows a browser security warning. Course buyers see "Your connection is not private." Sales stop. The window between SSL failure and lost revenue is measured in hours, not days.
CNAME provisioning stall
Kajabi SSL provisioning stalls silently when CNAME records are incomplete
Kajabi provisions SSL for custom domains via Let's Encrypt once the CNAME delegation to Kajabi's CDN is correctly configured. When a client's DNS records are partially migrated — the apex domain is pointed but the www or checkout subdomain CNAME is missing — Kajabi's SSL provisioning waits silently. The platform does not alert the agency. The subdomain serves no certificate until the CNAME is corrected and provisioning retries.
Nameserver migration drift
Client nameserver changes break the Kajabi custom domain delegation
Kajabi course creators often control their own domain registrations. When a client migrates from their registrar's default nameservers to Cloudflare, Google Domains DNS, or a hosting provider's nameservers, the CNAME records that delegate the custom domain to Kajabi's CDN must be manually recreated. This step is frequently missed. The course site goes down, the membership portal becomes inaccessible, and the checkout page fails — all without a platform notification to the agency.
How it works
SSL and DNS monitoring for every Kajabi client domain.
Merlonix is designed for agencies managing client portfolios on platforms like Kajabi where custom domain SSL provisioning is opaque and checkout SSL failures have an immediate revenue impact. One account covers every client site, every subdomain, with alerts that give you time to act.
01
Add client apex domains and checkout subdomains
Verify ownership with a DNS TXT record — works for primary domains, checkout subdomains, membership portal subdomains, and community subdomains. One verification per apex domain. Takes under two minutes per client. Subdomains are added without additional verification.
02
SSL chain validation with 30-day expiry alert
Merlonix validates the full certificate chain on every check interval — expiry date, issuer, chain completeness, domain match, and SAN coverage. Checkout subdomain SSL problems fire immediately. Expiry warnings fire 30 days ahead, giving time to resolve provisioning issues before certificates expire.
03
CNAME integrity monitoring for Kajabi delegations
A DNS-over-HTTPS resolver verifies every CNAME delegation to Kajabi's CDN on every check interval. When a client's nameserver migration drops the checkout subdomain CNAME, the alert fires within minutes — before any course buyer encounters the broken checkout page.
04
Domain expiry monitoring for client-controlled registrars
Kajabi course site clients often control their own domain registrations and let renewal reminders lapse. Merlonix monitors domain expiry dates directly, alerting 30 days before a domain reaches its expiry window — before the registrar's grace period starts creating DNS failures.
What the numbers mean for Kajabi agencies
Monitoring built for revenue-critical client infrastructure.
Kajabi agencies manage course and membership sites where checkout SSL failures directly block client revenue. Merlonix is built to give Kajabi agencies the lead time and signal quality that revenue-critical client infrastructure requires.
< 10 min
Time from DNS change to alert — catches Kajabi CNAME drift before any course buyer sees a broken checkout page
30 days
SSL expiry warning lead time — time to resolve provisioning issues on Kajabi custom domains before certificates expire
11 vendors
Upstream services monitored — Kajabi platform status included so you see infrastructure incidents before clients notice
250 assets
Maximum monitored domains on the Agency plan — covers primary domains, checkout subdomains, and membership portals across a full Kajabi client roster
Pricing
Flat monthly fee. Every domain and subdomain included.
No per-domain charges. No per-subdomain fees. Pick the tier that fits your Kajabi client count and grow without billing surprises.
Starter
For consultants managing a small Kajabi client portfolio.
$19/ month
- 15 monitored assets
- 3 seats
- 5 min check cadence
- SSL + DNS + vendor monitoring
- Email + Slack alerts
Team
For Kajabi agencies with multiple course and membership clients.
$79/ month
- 60 monitored assets
- 10 seats
- 1 min check cadence
- SSL + DNS + vendor monitoring
- Email + Slack alerts
Agency
For agencies with a full Kajabi client roster including checkout and membership subdomains.
$199/ month
- 250 monitored assets
- Unlimited seats
- 1 min check cadence
- SSL + DNS + vendor monitoring
- Email + Slack alerts
Compliance
For regulated-vertical teams that need continuous, audit-ready evidence.
$699/ month
- 500 monitored assets
- Unlimited seats
- 1 min check cadence
- SSL + DNS + vendor monitoring
- Email + Slack alerts
Beyond uptime
More than a 200 OK on every client site
The same account also watches the infrastructure and reputation layers a standard uptime check never reaches — each a live check you can turn on.
Turn monitoring into revenue
Resell client-ready reports as your own
Monitoring doesn’t have to be a cost line. Package the branded report and white-label status page as a deliverable in your retainer — the tooling underneath stays invisible, so to the client the work is yours.
Reports under your brand
Hand each client a polished SSL, DNS, and security report carrying your agency’s name and logo — not ours.
Status pages on their domain
Publish a live status page at status.theirbrand.com with automatic TLS and no “Powered by Merlonix” badge.
Your margin to keep
You pay one add-on cost and package it into the retainer you already bill. The markup — and the margin — are yours.
Common questions
Frequently asked questions
Do I need DNS or registrar access to my clients’ domains to monitor them?
No. Merlonix monitors from the outside in — it probes each domain’s public SSL certificate, DNS records, WHOIS/registration data, and HTTP responses the same way a browser or DNS resolver would. You add an asset by its hostname; no access to the client’s registrar, DNS provider, or servers is required.
What does Merlonix actually check on each site?
Every monitored asset gets continuous SSL-certificate (expiry, issuer, and chain changes), DNS-record, domain-registration/expiry, and uptime monitoring by default. You can also enable infrastructure and reputation checks a standard uptime monitor never reaches — security headers, DNSSEC/DANE, domain-hijack/registrar-lock, blocklist, and cron/heartbeat monitoring — each a live check you turn on per asset.
How often does it check, and how do alerts reach me?
Checks run on your plan’s cadence — as often as every 1 min on Team and above, and every 5 min on Starter. When a certificate, DNS record, registration, or response changes, you get an alert by email and Slack. Alerts fire on real state changes between definitive checks, not on a transient blip.
How much does it cost, and is there a free option?
Yes — there is a free $0 plan (no credit card) to watch a small number of assets, and paid plans start at $19/mo (Starter). You can also start a 14-day full-workspace trial with no card. See the pricing grid above for the assets, seats, and check cadence on each tier.
Know before the course launch fails.
Add your first Kajabi client domain in under two minutes. The first SSL or DNS alert tells you whether monitoring was worth it — usually within the first week. 14-day trial, no card required.